Maids and Housekeeping Cleaner Career

Job Description: Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.


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Maids and Housekeeping Cleaner Career

What Maids and Housekeeping Cleaners do:

  • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Dust and polish furniture and equipment.
  • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
  • Keep storage areas and carts well-stocked, clean, and tidy.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
  • Hang draperies and dust window blinds.
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Move and arrange furniture and turn mattresses.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Sort, count, and mark clean linens and store them in linen closets.
  • Sort clothing and other articles, load washing machines, and iron and fold dried items.
  • Request repair services and wait for repair workers to arrive.
  • Deliver television sets, ironing boards, baby cribs, and rollaway beds to guests' rooms.
  • Prepare rooms for meetings and arrange decorations, media equipment, and furniture for social or business functions.
  • Replace light bulbs.
  • Assign duties to other staff and give instructions regarding work methods and routines.
  • Answer telephones and doorbells.
  • Wash dishes and clean kitchens, cooking utensils, and silverware.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Run errands, such as taking laundry to the cleaners and buying groceries.

What work activities are most important?

Importance Activities

Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Holland Code Chart for a Maids and Housekeeping Cleaner