Customer Service Support Call Center Teleservice Operation Major

Description: A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval. Is Customer Service Support Call Center Teleservice Operation the right major for you?
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Customer Service Support Call Center Teleservice Operation Major

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Salary Info

Median Annual Wage

$32,780

Median Hourly Wage

$15.76*

Total Employed Nationally

2,146,120


Source: Bureau of Labor Statistics 2010 wage data external site and 2008-2018 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2008-2018). "Projected job openings" represent openings due to growth and replacement.