Residential Advisor Career

Job Description: Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.


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Residential Advisor Career

What Residential Advisors do:

  • Determine the need for facility maintenance and repair, and notify appropriate personnel.
  • Mediate interpersonal problems between residents.
  • Communicate with other staff to resolve problems with individual students.
  • Observe students to detect and report unusual behavior.
  • Make regular rounds to ensure that residents and areas are safe and secure.
  • Provide emergency first aid and summon medical assistance when necessary.
  • Order supplies for facilities.
  • Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
  • Confer with medical personnel to better understand the backgrounds and needs of individual residents.
  • Answer telephones, and route calls or deliver messages.
  • Hold regular meetings with each assigned unit.
  • Provide requested information on students' progress and the development of case plans.
  • Collaborate with counselors to develop counseling programs that address the needs of individual students.
  • Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
  • Administer, coordinate, or recommend disciplinary and corrective actions.
  • Develop and coordinate educational programs for residents.
  • Chaperone group-sponsored trips and social functions.
  • Inventory, pack, and remove items left behind by former residents.
  • Develop program plans for individuals or assist in plan development.
  • Counsel students in the handling of issues such as family, financial, and educational problems.
  • Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
  • Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
  • Supervise students' housekeeping work to ensure that it is done properly.
  • Oversee departmental budget.
  • Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
  • Assign rooms to students.
  • Accompany and supervise students during meals.
  • Supervise the activities of housekeeping personnel.
  • Process contract cancellations for students who are unable to follow residence hall policies and procedures.
  • Sort and distribute mail.

What work activities are most important?

Importance Activities

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Holland Code Chart for a Residential Advisor