Freight Forwarder Career

Job Description: Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.


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Freight Forwarder Career

What Freight Forwarders do:

  • Calculate weight, volume, or cost of goods to be moved.
  • Consolidate loads with a common destination to reduce costs to individual shippers.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Provide shipment status notification to exporters, consignees, or insurers.
  • Monitor or record locations of goods in transit.
  • Determine efficient and cost-effective methods of moving goods from one location to another.
  • Select shipment routes, based on nature of goods shipped, transit times, or security needs.
  • Keep records of goods dispatched or received.
  • Prepare invoices or cost quotations for freight transportation.
  • Arrange delivery or storage of goods at destinations.
  • Verify proper packaging and labeling of exported goods.
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.
  • Reserve necessary space on ships, aircraft, trains, or trucks.
  • Verify adherence of documentation to customs, insurance, or regulatory requirements.
  • Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping.
  • Provide detailed port information to importers or exporters.
  • Pay or arrange for payment of freight or insurance fees or other charges.
  • Negotiate shipping rates with freight carriers.
  • Recommend or arrange appropriate merchandise packing methods, according to climate, terrain, weight, nature of goods, or costs.
  • Obtain or arrange cargo insurance.
  • Make arrangements with customs brokers to facilitate the passage of goods through customs.
  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
  • Complete customs paperwork.
  • Arrange for applicable duties, taxes, or paperwork for customs clearance.
  • Assist clients in obtaining insurance reimbursements.
  • Refer exporters to experts in areas such as trade financing, international marketing, government export requirements, international banking, or marine insurance.

What work activities are most important?

Importance Activities

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.

Holland Code Chart for a Freight Forwarder