Arbitrators, Mediators, and Conciliator Career

Job Description: Facilitate negotiation and conflict resolution through dialogue. Resolve conflicts outside of the court system by mutual consent of parties involved.


Is Arbitrators, Mediators, and Conciliator the right career path for you?
Take the MyMajors Quiz and find out if it fits one of your top recommended majors!

Arbitrators, Mediators, and Conciliator Career

What Arbitrators, Mediators, and Conciliators do:

  • Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
  • Set up appointments for parties to meet for mediation.
  • Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
  • Prepare written opinions or decisions regarding cases.
  • Research laws, regulations, policies, or precedent decisions to prepare for hearings.
  • Apply relevant laws, regulations, policies, or precedents to reach conclusions.
  • Conduct hearings to obtain information or evidence relative to disposition of claims.
  • Rule on exceptions, motions, or admissibility of evidence.
  • Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
  • Issue subpoenas or administer oaths to prepare for formal hearings.
  • Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
  • Prepare settlement agreements for disputants to sign.
  • Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
  • Recommend acceptance or rejection of compromise settlement offers.
  • Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
  • Authorize payment of valid claims.
  • Interview claimants, agents, or witnesses to obtain information about disputed issues.
  • Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
  • Participate in court proceedings.
  • Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.

What work activities are most important?

Importance Activities

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.

Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Judging the Qualities of Things, Services, or People - Assessing the value, importance, or quality of things or people.

Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.

Provide Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Communicating with Persons Outside Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.

Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Holland Code Chart for an Arbitrators, Mediators, and Conciliator